Improving healthcare, from outcomes to experiences, requires a deep commitment to clinical and operational fundamentals. Carelon business AIM Specialty Health, shares their key best practices that quality-focused health plans are adopting and seeing business-changing results from.
In this ebook, you will learn the five fundamentals that exceptional care is built on:
- Best practice 01: Put customers first
- Best practice 02: Ground care in what’s proven to be effective
- Best practice 03: Rely on expert guidance
- Best practice 04: Focus on what’s most important
- Best practice 05: Connect the care journey
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