Best practices for better healthcare: An introduction to AIM

Improving healthcare, from outcomes to experiences, requires a deep commitment to clinical and operational fundamentals. Carelon business AIM Specialty Health, shares their key best practices that quality-focused health plans are adopting and seeing business-changing results from.

In this ebook, you will learn the five fundamentals that exceptional care is built on:

  • Best practice 01: Put customers first

  • Best practice 02: Ground care in what’s proven to be effective

  • Best practice 03: Rely on expert guidance

  • Best practice 04: Focus on what’s most important

  • Best practice 05: Connect the care journey

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