Creating systems that manage healthcare more efficiently

Healthcare works better when its systems do

 

The most effective healthcare systems improve accuracy, reduce costs, support better decisions, and enhance experiences. Carelon builds operational systems that better manage healthcare. These systems simplify how care is approved, processed, and reimbursed — helping create a more effective and efficient healthcare system.

When information moves, care can too  

25%

of people said results and records from one provider did not reach another provider in time for their appointment.1
45%

of a physician’s time is spent on the electronic health record (EHR).2
15-20

hours - The amount of time per week physicians spend on administrative tasks, including EHR documentation.3

"When data, clinical review and operations are connected, we reduce friction while maintaining accuracy and accountability. We address operational hurdles before they affect patients and drive up costs.”

 

- Will Feest, President, Carelon Insights & Carelon Chief Operating Officer

Our progress

Let’s keep care moving

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1 Mehrotra A, Forrest CB, Lin CY: Dropping the Baton: Specialty Referrals in the United States. The Milbank Quarterly: pmc.ncbi.nlm.nih.gov

2 Journal of General Internal Medicine. Toscano F, O'Donnell E, Broderick JE, May M, Tucker P, Unruh MA, et al.: How Physicians Spend Their Work Time: An Ecological Momentary Assessment. Journal of General Internal Medicine (August 17, 2020): pmc.ncbi.nlm.nih.gov

3 BillingParadise: How Administrative Burden Impacts 23 Physician Specialties? (June 1, 2026): billingparadise.com