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Payment Integrity

Identify, prevent, and recover improper payments across the claim payment lifecycle.

A comprehensive approach to payment integrity

Payment integrity is no longer just about chasing overpayments after the fact. Today’s environment requires a comprehensive, balanced, and proactive strategy — one that addresses errors before and after claims are paid.

 

Carelon combines pre-pay precision and post-pay recovery to reduce claims payment leakage, improve accuracy, and support financial performance. Our approach targets the root causes of improper payments, including coding errors, eligibility gaps, coordination of benefits, and liability misalignment, to help reduce waste without increasing provider abrasion.

 

We pair advanced analytics and deep data assets with experts who bring decades of experience in claim editing, clinical review, subrogation, coordination of benefits (COB), and fraud, waste, and abuse (FWA). Together, these capabilities help payers build a more efficient, transparent, and scalable approach to payment integrity.

Solve the biggest payment integrity challenges

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Reduce claims leakage

Identify hidden errors across the claims lifecycle to help prevent unnecessary spend before it affects financial performance.

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Minimize false positives

Apply precise analytics and clinical expertise to help improve accuracy and reduce unnecessary reviews.

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Protect provider relationships

Balance savings with collaboration through transparent processes and clinically sound decision-making.

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Manage financial performance

Access clear reporting and performance insights that demonstrate value and guide continuous optimization.

Payment integrity solutions

Explore solutions designed to strengthen payment integrity across the claims lifecycle — from identifying other liable parties to uncovering overpayments and recovery opportunities.

SUITE

 

Other Party Liability

 

Identify and validate responsible parties across claims, including coordination of benefits, subrogation, and workers’ compensation.

 

Explore Other Party Liability Suite 

SOLUTION

 

Data Mining

 

Identify overpayments and savings opportunities while minimizing provider disruption through highly-refined algorithms and collaborative workflows.

 

Explore Data Mining Solution 

Connect with our payment integrity experts

Contact us to explore the potential impact of our payment integrity solutions for your health plan. 

Related articles

Explore insights on payment integrity, including emerging strategies that can help health plans reduce waste, improve financial performance, and strengthen the healthcare system.