What if personalized whole-person care could scale?
With our care delivery solutions, progressive health plans are scaling a different kind of care model. It’s a model that puts people first. It prioritizes relationships. And it connects like-minded partners — such as specialty care providers and community organizations — to help members become the healthiest they can be, sustainably.
Whether your members face a serious illness or are focused on prevention, we deliver personalized whole-person care to create better outcomes at lower costs for your health plan.
20%
fewer inpatient admissions for our Advanced Primary Care patients compared to Medicare patients
96
net promoter score among our Advanced Primary Care patients
44
states where we deliver our Palliative Care services
Connection is at the center of everything we do
Whole-person care can’t be personalized without connection. For us, connection is part of everything we do. It’s the late-night conversation over a tablet between one of our clinicians and your member managing COPD. It’s our coordinated, multidisciplinary approach to care. It’s the seamless journey toward whole health that we create for your members. We're built to connect care.
Compassionate clinicians
We lead with empathy. Taking time to understand your members, we provide the right care and support in the right setting, like one of our clinics, the member’s home, or virtually.
Integrated solutions
We connect and coordinate all factors that influence whole health with innovative clinical tools and services to support each member's unique health journey.
Exceptional experiences
We develop trusting relationships with every member to positively impact health outcomes and appropriately manage costs.
Care delivery solutions for the whole person
With our care delivery solutions, your health plan can meet your members wherever they are. Whether they want to maintain their health, manage a chronic condition, or find relief for an advanced illness, we can help.
Healthcare the way it should be
“We do whatever we can to keep patients out of the hospital, from scheduling urgent visits to managing them over the phone or by video.”
– Emilee, Carelon nurse practitioner
“Carelon Health monitors my diabetes. They respond to my calls over a medical issue and take care of it instantaneously. I’m not afraid to go to the doctor anymore. It’s just a really satisfying place to be.”
— Steven, Primary Care patient
“After my cancer diagnosis…the discomforts, the pain, my whole thought process, my memory…it's hard to describe. My nurse practitioner told me to call at any time no matter what it is — no matter how small or how big. And I can only imagine what it would've been like not to have had these guys.”
— Ron, Palliative Care patient
