Palliative Care

Living with a serious illness, advanced-stage illness, or chronic condition can be a challenge for a patient and their loved ones. Everyday living can include unpredictable symptoms, discomfort, complicated medical decisions, and concerns about the future.

Palliative Care provides support and attention between doctor’s appointments to address physical, emotional, nutritional, spiritual, and social needs. It can be initiated soon after a person is diagnosed or at any stage of illness.

Patients

Learn how palliative care is a resource for patients, caregivers and families navigating a serious illness.

Patients

 

Providers

Refer a patient and learn how Carelon can help you support your patients through their illness.

Providers

 

Health plans

Find out how Carelon can help you lower costs and improve outcomes for your members.

Health plans

 

Experienced and compassionate care is at the ready

Every moment of every day matters. Making those moments as comfortable as possible is at the heart of our Palliative Care.

Our care team of specialists, who are either board certified or palliative medicine certified, is dedicated to patient needs. It can include a: 

  • Physician
  • Advanced practice provider
  • Registered nurse
  • Social worker

Care can be provided in a patient’s home or through telehealth with a phone or video call.

The right care in the moments that matter

Needs are always changing — what a patient needs today and what they need tomorrow may be different.

We start by listening to the patient, their loved ones, and their caregivers to learn about the illness, symptoms, challenges, and goals. With this information we develop a care plan that allows everyone to know what to expect, and focus on what’s most important.

Every care plan is personalized and includes:

  • Symptom and disease management.
  • Visit summaries and collaboration with the patient’s doctors.
  • Communication with loved ones and other caregivers.
  • Advance care planning.
  • Coordination of in-home care and support services.
  • 24/7 support.

Proactive planning and integrated services help to avoid surprises and trips to the emergency room or hospital.

Care you can trust

Our Palliative Care is one of the nation's largest nonhospice programs. It’s staffed with board-certified and palliative-medicine-certified care providers and offers both in-home and telehealth services.

We’re here to support a patient’s needs while creating meaningful relationships that make everyone feel better. 

What people have to say about Palliative Care

Frequently asked questions

Palliative Care is specialized medical care that addresses the physical, emotional, nutritional, spiritual, and social needs of a patient, and their loved ones, living with a serious illness or chronic condition.

 

Palliative Care is not end-of-life care. It's care that is provided in addition to treatment that is intended to improve or cure a person’s serious illness.


Hospice care is a service for people with serious illnesses who choose not to receive (or continue) treatment to cure or control their illness. Hospice care focuses on the care, comfort, and quality of life of a person who is approaching the end of life.

Palliative Care is a resource for anyone living with a serious illness, such as congestive heart failure, chronic obstructive pulmonary disease (COPD), cancer, dementia, or Parkinson’s disease.


Palliative Care can be helpful at any stage of illness and can be initiated soon after a person is diagnosed. A person’s needs and safety should be top priorities when considering Palliative Care.

At Carelon, Palliative Care includes a specialized care team that provides:

  • Symptom and disease management.

  • Visit summaries and collaboration with the patient’s doctors.

  • Communication with loved ones and other caregivers.

  • Advance care planning.

  • Coordination of in-home care and support services. 

  • 24/7 support.

Healthcare is personal — so are we.
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