Other Party Liability (OPL) Solutions

Identify other coverage, validate liability, prevent misattributed payments, and recover dollars when another party is financially responsible.

Support smarter payment decisions

When another health plan, carrier, employer, or liable third party is responsible for payment, missing or incomplete information can lead to avoidable costs and administrative effort. Carelon helps health plans identify payment responsibility earlier and take informed action by bringing together data, technology, investigation, recovery operations, and legal expertise.

Lines of business:

  • Commercial
  • Medicare
  • Medicaid
  • Federal employee

Audience:

  • Payers

Explore our other party liability solutions

Find the right support for your program with solutions that help identify payment responsibility, strengthen recoveries, and manage complex liability needs.

Subrogation

SOLUTION

 

Full-Service Subrogation

 

Manage the end-to-end subrogation lifecycle from identification and investigation through stakeholder coordination, legal support, and recovery.

 

SOLUTION

 

Subrogation Overflow

 

Add scalable subrogation support that expands your team’s capacity, adds specialized expertise, and helps strengthen recovery performance.

 

SOLUTION

 

Subrogation Case Identification

 

Use data, analytics, and automation to identify potential subrogation cases, uncover recovery opportunities, and prioritize where to focus your efforts.

 

SOLUTION

 

Workers' Compensation Recovery

 

Navigate state-specific requirements and strengthen recovery performance with predictive analytics and experienced recovery specialists.

 

Coordination of benefits

SOLUTION

 

Coordination of Benefits

 

Identify other health coverage and determine the correct order of payment to help prevent avoidable overpayments.

 

Capture more value across the OPL lifecycle

A comprehensive other party liability approach does more than recover dollars after a payment is made. It creates opportunities to act earlier, make informed payment decisions, and efficiently recover payments when appropriate. Carelon helps health plans improve payment accuracy and recovery performance by connecting identification, validation, prevention, and recovery across the OPL lifecycle.

 

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Identify coverage and liability earlier

 

Data integration, intelligent automation, and analytics help uncover other coverage, third-party liability, and recovery opportunities before avoidable costs grow.

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Validate payment responsibility with confidence

 

Eligibility data, rules-based logic, investigation workflows, and stakeholder outreach help confirm payment responsibility and support defensible action.

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Recover more while preventing future overpayments

 

Pursue appropriate recoveries, update records, and shift more value upstream by reducing repeat overpayments tied to incomplete coverage or liability information.

Ready to strengthen your other party liability performance?

Connect with us to see how a more connected OPL approach can help you identify payer responsibility earlier, take appropriate action, and improve program performance.

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Frequently asked questions about other party liability