Dispensing pharmacy services
Carelon’s dispensing pharmacy services include specialty pharmacy, home delivery pharmacy, and infusion care. Together, these services help members access pharmacy support across a range of needs, while helping benefits leaders simplify the pharmacy experience and support quality of care.
Pharmacy services that extend access and care
Pharmacy care should be as simple as possible, especially for people managing chronic, complex, or rare conditions. Carelon’s dispensing pharmacies help millions of members access medications and therapies in ways that fit their needs — from visiting an ambulatory infusion center to receiving prescriptions right at their front door.
For employers, plan sponsors, and payers, that can mean offering simpler member experiences, more medication adherence solutions, and a more connected path between members’ prescribed therapies and daily health needs.
Dispensing pharmacy services you can count on
Home delivery, specialty, and infusion pharmacy support
Carelon’s dispensing pharmacies deliver on a range of needs across the pharmacy care experience — from maintenance medications to complex specialty therapies and infusion care. Explore each area to learn how these pharmacy services support member access, convenience, and a whole-person approach to health.
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Home Delivery Pharmacy
Through CarelonRx Pharmacy, members can receive eligible medications through the mail with home delivery conveniently designed to help them stay on track.
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Specialty Pharmacy
Through BioPlus Specialty Pharmacy, members with complex or chronic conditions can receive high-touch service, medication coordination, and therapy-specific support and resources.
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Infusion Care
Through Paragon Healthcare, members can access infusion pharmacy services, medication, and infusion care, whether at home, in an ambulatory center, or other setting.
A simpler path through pharmacy
When prescribed therapies are simpler to access and easier to navigate, patients are better supported across their treatment journeys. Carelon’s dispensing pharmacies help connect key aspects of comprehensive pharmacy care.
Access to a range of services
Different medications call for different kinds of guidance and care. Specialty medications, maintenance prescriptions, and infusion therapies may each require a distinct approach to delivery, education, coordination, or clinical support.
Support for medication adherence
Convenience matters. Automatic delivery and refills, pharmacist access, and therapy-specific guidance can help members stay on therapy, avoid unnecessary disruption in care, and save money on eligible prescriptions.
Continuity across complex needs
For people with chronic, complex, or rare conditions, pharmacy care is often connected to many other parts of the healthcare experience. Our pharmacy services can help create a more coordinated path from prescription starts to healthy outcomes.
Pharmacy services FAQs
1 Company internal data, 2025
2 BioPlus contracted lives, 2025
3 Company internal data, 2026