Home Delivery Pharmacy
Deliver more convenient pharmacy support with home delivery solutions that help simplify access, manage costs, and improve the member experience.
Prescription delivery to help members stay on track
We offer home delivery pharmacy services through CarelonRx Pharmacy, a partner in the CarelonRx pharmacy network. Eligible medications are delivered securely by mail, helping make prescription management simpler. For employers, plan sponsors, and payers, this offers a practical way to support medication adherence and strengthen pharmacy benefit engagement.
Lines of business
- Commercial
- Medicaid
- Medicare
- Duals
Audiences:
- Payers
- Brokers/Consultants
- Employers
- Government
CarelonRx Pharmacy
CarelonRx Pharmacy provides home delivery pharmacy services for members who take long-term medications for ongoing conditions, such as high blood pressure, diabetes, heart disease, and high cholesterol. Members can choose a convenient location to receive eligible prescriptions by mail and manage their orders through their health plan’s website or the Sydney® Health app, for applicable plans.
As a pharmacy partner in the CarelonRx network, CarelonRx Pharmacy helps extend Carelon’s broader pharmacy capabilities, connecting medication access, digital engagement, cost management, and pharmacy benefit strategy within a more complete approach to member health.
Prescription delivery services for everyday medication needs
Bring together specialty pharmacy expertise, clinical guidance, and digital tools to help simplify the specialty medication experience for your members.
Convenient delivery
Prescription delivery reduces routine pharmacy trips as members receive their eligible medications at home or another location.
90-day supply options
For eligible prescriptions, members may get up to a 90-day supply to simplify refills and support consistent long-term use.
Refill and adherence support
Digital tools, auto refills, and personalized support help members track therapies and stay consistent with medicines.
Expert pharmacy support
Members have 24/7 access to pharmacy specialists for questions on their benefits, prescriptions, and ongoing treatment needs.
Reliable, timely shipping
Members receive order updates, secure packaging, and discreet delivery. Free standard shipping or expedited shipping at a cost.
Home delivery impact
Home delivery has the potential to deliver value beyond pharmacy by supporting adherence and reducing medical utilization. Our findings show how these benefits can extend across the broader care experience and help manage costs.1
Explore related solutions
Make prescription delivery part of your pharmacy strategy
Connect with us to learn how CarelonRx Pharmacy can help you improve medication access, support adherence, and create a more connected member experience.
Insights on prescription delivery
Frequently asked questions about home delivery pharmacy
1 CarelonRx internal analysis of commercial member claims and utilization, 2025. Results may vary.