Everest Group Utilization Management (UM) Operations PEAK Matrix® Assessment 20251 Infographic

This graphic visually ranks various organizations in the healthcare utilization management (UM) space based on two key dimensions:

  • Market impact (vertical axis): How much impact each organization has made in the market (from low at the bottom to high at the top).
  • Vision and capability (horizontal axis): How well each organization can deliver services (from low on the left to high on the right).


The chart divides organizations into three categories:

  1. Leaders (dark blue circles) – Companies that score high on both axes. These companies are in the top right corner.
  2. Major Contenders (orange circles) – Companies with medium to high scores in one or both areas, usually in the middle of the chart.
  3. Aspirants (light grey circles) – Companies with low scores on both axes, located in the bottom left.


Companies in Each Category:

Leaders:

  • Carelon
  • Optum
  • Evolent Health
  • EviCore
  • Cognizant
  • Shearwater Health

Major Contenders:

  • EXL
  • WNS
  • Accenture
  • Cohere Health
  • Wipro
  • Sagility
  • Gainwell Technologies
  • MRIoA
  • Amalgamated Medical Care Management

Aspirants:

  • AllMed Healthcare Management
  • SKYGEN
  • Comagine Health

 

Additional Notes:

1. Assessments for AllMed Healthcare Management, Amalgamated Medical Care Management, Cohere Health, Comagine Health, EviCore, Evolent Health, Gainwell Technologies, MRIoA, SKYGEN, and Wipro exclude provider inputs and are based on Everest Group's proprietary Transaction Intelligence (IT) database, provider public disclosures, and interactions with buyers
Source: Everest Group (2025)

The assessment has been licensed to Carelon.